Invented By Darcy Tolley in beautiful Belle Fourche SD. Darcy wanted function and fashion while being able to do all the chores that come with being a true Cowgirl.
cowgirlcuff.com
Return Policy
Effective Date: [Insert Date]
Thank you for shopping at [Your Store Name]. We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.
Eligibility for Returns
- You may return most items within [X days] of receipt for a full refund or exchange.
- To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- Proof of purchase (e.g., receipt or order confirmation) is required.
Non-Returnable Items
The following items cannot be returned:
- [List non-returnable items, e.g., personalized or custom-made products, perishable goods, sale/clearance items, etc.]
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
Return Process
- Contact Us: Email us at [Your Email Address] or call [Your Phone Number] to initiate the return process.
- Approval: Once your return request is approved, we will provide instructions for shipping the item back.
- Shipping: Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed within [X days] to your original method of payment.
- Shipping charges are non-refundable, except in cases of damaged or defective products.
Exchanges
- Items can be exchanged for the same product or another product of equal value.
- Exchanges are subject to product availability.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us within [X days] of receipt for a replacement or full refund. We will cover all shipping costs in such cases.
Contact Information
For questions or concerns about returns, please contact us at:
- Email: [Your Email Address]
- Phone: [Your Phone Number]
- Address: [Your Physical Address, if applicable]
Feel free to tailor this policy to match your store’s requirements. Let me know if you’d like help customizing any section!
Effective Date: [Insert Date]
At [Your Store Name], customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we are here to help.
Eligibility for Refunds
- Refunds are available for items returned within [X days] of the purchase or delivery date.
- To qualify for a refund:
- Items must be unused, in the original condition, and accompanied by proof of purchase (e.g., receipt or order confirmation).
- Refund requests must be made prior to the expiration of the return window.
Refund Process
- Initiate a Request: Contact our support team at [Your Email Address] or [Your Phone Number] to start the refund process.
- Approval: Once your request is approved, you will receive instructions on how to return the item.
- Inspection: Upon receiving the returned item, we will inspect it to confirm eligibility.
Refund Methods
- Approved refunds will be processed to the original payment method within [X business days] after we receive and verify the returned item.
- Refunds for gift cards or store credits will be issued as store credit.
Non-Refundable Items
Refunds are not available for:
- [List non-refundable items, e.g., digital products, sale/clearance items, customized orders, etc.]
- Items that are damaged, used, or missing parts due to reasons not caused by us.
Partial Refunds
Partial refunds may be granted for:
- Items not in their original condition but still eligible at our discretion.
- Items returned after the standard refund window, if approved.
Shipping Costs
- Shipping fees are non-refundable unless the refund is due to an error on our part or a defective item.
- Customers are responsible for return shipping costs unless otherwise specified.
Damaged or Defective Items
If the product you received is damaged, defective, or incorrect, please contact us immediately. We will cover all costs for replacement or refund in such cases.
Contact Us
If you have any questions or need assistance with a refund, please reach out to us:
- Email: [Your Email Address]
- Phone: [Your Phone Number]
- Address: [Your Physical Address, if applicable]
This policy is designed to be flexible and customer-focused. Let me know if you’d like help tailoring any specific section!
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